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- BI Developer
- Web Designer / Developer
- Software Developer
- Data Analyst
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AOL, Inc., Dulles, VA
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October 1999 - January 2010
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Software Engineer/Database Metrics Analyst -- I led a team of developers and QA Engineers to design
and develop metrics from transaction databases for both software development and QA management. I helped
produce hundreds of reports from defect tracking and test case management data
using reporting tools such as Business Objects, Cognos, MS Excel and pure SQL. I supported the data generated
by the reports and the tools and provided training on their usage. Some of my responsibilities included
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Led a team of developers to produce Universes and reports for
hundreds of customers across various departments and countries. |
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Developed and maintained Business Objects (Designer) Universes and Cognos Catalogs
that provided the metadata layer for producing metrics data stored in several databases. |
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Interfaced with the business owners to develop accurate and easy to understand reports. |
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Attended user group meetings and designed custom objects to be used by
the development team. |
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Developed the reporting standards for graphics (UI), metrics (formulas), and data
representation used throughout the AOL Technologies division. |
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Administered group access rights to report data and helped troubleshoot web application problems. |
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Major Accomplishment: I achieved the highest work performance ratings ("Exceeded Expectations") in the 2003 and 2004 review years.
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Web Designer/Developer -- I was part of a team that created web-based tools using HTML, CSS,
JavaScript, Java, SQL, and Perl to connect to information hosted in Sybase databaes. I collected
requirements, developed prototypes, and wrote modules to display and update the database hosted
information. Some of my duties included:
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Develop and maintain server-side Javascript on Netscape servers. |
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Maintain Java (JSP) applications on JRun servers. |
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Develop and maintain Perl (CGI) applications. |
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Create custom SQL for applications and automate email reports. |
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Collaborate on requirements documents. |
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Create all graphics for web interfaces using Photoshop, Illustrator, & Flash. |
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Provide help desk type user support and help troubleshoot web applications. |
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Administer and optimize Netscape Enterprise web servers running on Sun Solaris (UNIX) servers. |
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Develop ad-hoc reports for management using Cognos reporting tools. |
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Major Accomplishment: I received an AOL Excellence
Award in December 2001 for my design & development work on a web-based document
repository and control system.
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Peace Corps, Washington, DC
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December 1994 - October 1999
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Webmaster/Computer Specialist -- As a developer of client/server applications
that interfaced with data stored in Oracle databases, I also performed the roles of
Webmaster for the agency's Intranet and Level 1 support to the IT department.
Some of my duties included:
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Build pages and write content for the Peace Corps Intranet. |
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Administer Netscape Enterprise, Webstar, Microsoft, and Lasso web servers. |
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Develop and maintain a Help Desk client-server application in 4th Dimension /w Oracle backend. |
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Create all graphics for the web using Photoshop and Illustrator. |
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Teach classes in eletronic forms, email, Internet use, and web publishing for employees. |
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Maintain FileMaker Pro and Oracle databases. |
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Major accomplishments:
- Re-designed the Peace Corps Intranet (twice).
- Designed and wrote the Peace Corps Help Desk (client/server) system with Oracle backend.
- Personally tutored the Peace Corps Director on software applications and Internet use.
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Keane, Inc. (formerly ANSTEC, Inc.), Washington, DC
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December 1988 - December 1994
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Applications Programmer/LAN Administrator -- At ANSTEC, I developed and maintained
several database applications for Government contracts. I became self-taught in the
installation of Novell networks as well as many software applications. I helped support over
450 Mac and PC users in NASA Headquarters, the Department of Transportation, the Department of
Education, and ANSTEC offices. Some of my duties included:
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Develop and maintain FileMaker Pro, dBase/Clipper, FoxPro, and RBase applications. |
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Install and maintain Macs and PCs on a Novell ethernet network along with printers, peripherals and software. |
Major Accomplishments:
- Self-taught in LAN installation, ethernet wiring, and installing computer hardware, software and peripherals.
- Designed and developed the Corrective Action Tracking System (CATS) for NASA headquarters.
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